Terms and Conditions - Gardener Kensington
Welcome to Gardener Kensington. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of the services provided by Gardener Kensington. By using our services, you accept these terms in full. If you disagree with any part of these terms, do not use our services.
2. Services Provided
- Garden Design: Professional design services tailored to your preferences.
- Maintenance: Regular upkeep to keep your garden healthy and vibrant.
- Lawn Care: Comprehensive lawn services including mowing, fertilizing, and pest control.
- Planting Services: Selection and installation of plants suited to your garden.
3. Booking and Payment
All services must be booked in advance. A deposit may be required to secure your appointment. Payments can be made via credit card, debit card, or bank transfer.
3.1 Payment Terms
- Full payment is due upon completion of the service, unless otherwise agreed.
- Late payments may incur additional fees.
4. Cancellations and Rescheduling
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
4.1 Cancellation Fees
- Cancellations made less than 24 hours before the scheduled service may incur a fee equal to 50% of the service cost.
5. Liability
Gardener Kensington strives to provide the highest quality services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5.1 Limitation of Liability
- Our total liability shall not exceed the total amount paid by the customer for the services rendered.
6. Customer Responsibilities
Customers are responsible for:
- Providing access to the property during the scheduled service times.
- Ensuring that the area to be serviced is clear of obstructions.
- Informing us of any specific needs or concerns prior to the service.
7. Intellectual Property
All content provided by Gardener Kensington, including designs, plans, and written materials, are the intellectual property of the company and may not be reproduced without permission.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. For more details, please refer to our separate Privacy Policy.
9. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Gardener Kensington operates. Any disputes arising from these terms will be resolved in the appropriate courts.
9.1 Dispute Resolution
- Any disputes will be resolved through mediation or arbitration before seeking legal recourse.
10. Amendments to Terms
Gardener Kensington reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly.
11. Termination
We reserve the right to terminate our services to any customer who breaches these terms and conditions or engages in discriminatory, abusive, or unethical behavior.
11.1 Effects of Termination
- Upon termination, any outstanding payments must be settled immediately.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.
13. Entire Agreement
These terms and conditions constitute the entire agreement between the customer and Gardener Kensington regarding the services provided.
14. Contact Information
For any questions or concerns regarding these terms, please refer to our official communication channels.